TERMS & CONDITIONS
Customer Care
As a valued client of Cast No Shadows Stables, your satisfaction and care are our top priorities. We are dedicated to providing you with the best possible experience, and we are here to answer any questions you may have. Whether you're seeking information about our services or need assistance with your booking, our team is ready to assist you. Your trust is important to us, and we are committed to ensuring your interactions with us are transparent and reliable.
Feel free to reach out to us with any queries. We are always happy to help.
Privacy & Safety
At Cast No Shadows Stables, we understand the importance of safeguarding your personal information. We have implemented strict measures to ensure that your data is secure and used responsibly. Our privacy policy outlines how we handle your information, including the use of secure payment methods and the protection of your data. We value your trust and are dedicated to maintaining the highest standards of privacy and safety for all our visitors and customers.
Rest assured, your privacy is our priority.
Booking and Cancellation Policy
Our booking and cancellation policy is designed to make your experience as smooth as possible. We require a deposit upon booking, and any cancellations must be made at least 24 hours in advance to receive a full refund. This allows us to accommodate other clients who may be waiting for an opening. Thank you for your understanding and cooperation!
Safety and Liability
At Cast No Shadows Stables, the safety and well-being of our clients and horses are our top priorities. We have stringent safety measures in place to ensure a secure environment for all activities. While we take every precaution to provide a safe experience, it's essential for our clients to understand and acknowledge the inherent risks associated with horse-related activities. To participate in our services, clients must have a completed Cast No Shadows Health & Liability Waiver on file. You only need one waiver on file, if you are booking services for anyone who hasn't been included on a previous waiver, please complete a new one with their information.